Apr 02,2026 AI Agents vs Traditional Chatbots: What Every Business Leader Needs to Know in 2025
Your customers are texting your support bot at 2 a.m., and it’s replying with ‘I’m sorry, I didn’t understand that.’ Meanwhile, your competitor’s AI agent just autonomously resolved a complex refund request, scheduled a follow-up, updated the CRM, and sent a personalised email — all without a single human in…
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